Grievance officer
NeevAI Supercloud Private Limited (“ai.ml”, “we”), Indore, Madhya Pradesh, India. Last updated 10 September 2026.
Named under the Digital Personal Data Protection Act 2023 and the Information Technology (Intermediary Guidelines) Rules 2021.
- Name
- Noel Varghese, Grievance Officer, NeevAI Supercloud Private Limited
- [email protected]
- Postal address
- NeevAI Supercloud Private Limited, Indore, Madhya Pradesh, India
- Hours
- Monday to Friday, 10:00–18:00 IST
What to include
Your name and email, the organisation (if any), what happened and when, and what you want done. For requests about your personal data, say whether you want access, correction, erasure or a copy.
Response times
- Acknowledgement within 24 hours (48 on weekends).
- Resolution or a substantive reply within 30 days; personal-data requests within the period the DPDP Rules allow.
- Security incidents: [email protected], acknowledged within 6 hours.
If you are not satisfied you may approach the Data Protection Board of India.